9 hard skills or competencies (industry competencies) for Quality Assurance Engineer I
Skill definition-Applying analytic principles and methods to identify the properties and state of a system, device, or mechanism.
Level 1 Behaviors
(General Familiarity)
Describes the key elements of engineering analysis in solving specific problems or issues.
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Level 2 Behaviors
(Light Experience)
Assists in project planning and analysis to identify opportunities and needs.
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Level 3 Behaviors
(Moderate Experience)
Checks project data and resources for engineering analysis to determine specifications.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with cross-functional teams to assess and resolve complex engineering analysis issues.
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Level 5 Behaviors
(Mastery)
Constructs process solutions based on data analysis and evidence to identify system barriers.
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Skill definition-Identifying and analyzing the causes of issues to reduce recurrence using problem-solving techniques.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and benefits of root cause analysis in process improvement.
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Level 2 Behaviors
(Light Experience)
Collects data for investigations and troubleshooting processing issues for root cause analysis.
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Level 3 Behaviors
(Moderate Experience)
Guides the data collection and review process to support the root cause analysis operations.
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Level 4 Behaviors
(Extensive Experience)
Improves and updates the fundamental nature of systems and procedures based on the root cause analysis results.
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Level 5 Behaviors
(Mastery)
Designs corrective action plan to notify and solve principal customers with major issues.
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2 general skills or competencies (Job family competencies) for Quality Assurance Engineer I
Skill definition-Verifying the adherence of product with required specifications and expectations to track and resolve deficiencies prior to product release.
Level 1 Behaviors
(General Familiarity)
Describes the significance of data warehousing best practices in maintaining quality assurance.
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Level 2 Behaviors
(Light Experience)
Compiles statistical data and narrative reports to summarize quality assurance findings.
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Level 3 Behaviors
(Moderate Experience)
Executes quality chart audits to address quality assurance-related issues and identify areas for improvement.
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Level 4 Behaviors
(Extensive Experience)
Guides the quality improvement teams to minimize quality issues while recommending process improvements.
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Level 5 Behaviors
(Mastery)
Develops quality assurance activities to promote adherence to standards and best practices.
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Skill definition-Developing and implementing a set of procedures intended to maintain the quality of a product and reduce any risks or errors.
Level 1 Behaviors
(General Familiarity)
Describes processes in testing products or services to ensure compliance with established standards.
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Level 2 Behaviors
(Light Experience)
Conducts test procedures during manufacturing processes to ensure compliance with quality standards.
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Level 3 Behaviors
(Moderate Experience)
Maintains quality system controls to ensure no critical and major complaints in all areas of production.
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Level 4 Behaviors
(Extensive Experience)
Facilitates root cause analysis for all quality incidents to mitigate and prevent incidents from re-occurring.
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Level 5 Behaviors
(Mastery)
Builds change control program and system to ensure product development complies with quality standards.
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11 soft skills or competencies (core competencies) for Quality Assurance Engineer I
Skill definition-Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.
Level 1 Behaviors
(General Familiarity)
Discusses the primary markets for the P/S.
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Level 2 Behaviors
(Light Experience)
Summarizes the features, specifications, or functions of any given P/S.
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Level 3 Behaviors
(Moderate Experience)
Explores target customers to sell and deliver products and services.
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Level 4 Behaviors
(Extensive Experience)
Instructs others to explain the key factors that differentiate the products from those of the competitors.
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Level 5 Behaviors
(Mastery)
Initiates an evaluation of the past, evolution, and future plans of the product or service line.
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Skill definition-Analyzing and improving existing processes and workflows to minimize process errors and streamline organizational efficiency.
Level 1 Behaviors
(General Familiarity)
Explains the importance of a continuous improvement culture to manage process changes effectively.
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Level 2 Behaviors
(Light Experience)
Performs process reviews to identify areas of improvement.
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Level 3 Behaviors
(Moderate Experience)
Professes the value of improvement and cites examples of success.
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Level 4 Behaviors
(Extensive Experience)
Determines process bottlenecks to eliminate root causes for continuous improvement.
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Level 5 Behaviors
(Mastery)
Designs improvement plans and roadmaps with viable goals to optimize existing processes for scalability.
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Summary of Quality Assurance Engineer I skills and competencies
There are 9 hard skills for Quality Assurance Engineer I, Engineering Analysis, Root Cause Analysis, Materials Engineering, etc.
2 general skills for Quality Assurance Engineer I, Quality Assurance, Quality Control.
11 soft skills for Quality Assurance Engineer I, Products And Services, Process Improvement, Standard Operating Procedures (SOP), etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Quality Assurance Engineer I, he or she needs to be proficient in Products And Services, be proficient in Process Improvement, and be proficient in Standard Operating Procedures (SOP).